General Purpose of the Position: The Center Director is employed on a full time basis with responsibility and authority to oversee all operational aspects of the Center. The Director is a Registered Nurse with nursing and administrative ability to organize, direct, coordinate, and evaluate the nursing care and the overall operational aspects of the Center. The Center Director supports the objectives and philosophy of AmSurg.
Competencies
1. Communication
Demonstrates ability to present ideas verbally and in writing
Listens for understanding
Adapts communication style to accommodate varied audiences
Encourages others to express their views and opinions. Does not monopolize conversations
Communicates using appropriate and professional verbal language and body language
Uses email appropriately
2. Team Work
Promotes a collaborative work environment.
Solicits opinions from others
Supports group decisions.
3. Accountability
Makes and keeps commitments; is dependable
Work is thorough and accurate; reflects attention to detail
Delivers quality work under pressure; meets deadlines
4. Initiative
Prioritizes work effectively. Eliminates non-essential activities
Acts decisively. Resolves issues quickly and effectively
Handles multiple demands and competing priorities
5. Patient Satisfaction and Care
Takes ownership of problems and sees through to resolution
Provide timely responses to concerns, questions and requests
Seeks to understand issues raised by patients
Oversees implementation of infection control procedures
Analyzes impact of staffing patterns on ASC operations
Complies with ethical standards
Participates in patient care as needed
Demonstrates skill and knowledge in providing age appropriate care
6. Quality Management
Implements and maintains AmSurg Corporate Compliance Program
Responds to sentinel events, utilizes incident reporting system
Monitors physical environment
Maintains comprehensive Performance Improvement Program: Understands improvement process, selects outcome measurements; implements improvements with a PDCA cycle
Evaluates satisfaction surveys
Evaluates medical staff performance through medical record review
7. Human Resources
Hires, trains and terminates employees in accordance with local, state, and federal laws
Monitors employee training to ensure knowledge and skills necessary to provide appropriate care
Conducts performance appraisals
Provides appropriate documentation in disciplining employees
Supervises and coordinates the work of nursing and office personnel
Supervises and maintains confidential personnel files
8. Pharmaceutical Services
Maintains proper DEA requirements in the ambulatory setting
Maintains current drug formulary
Contracts with Pharmacy Consultant to oversee services
Understands common forms of adverse reactions and appropriate documentation
9. Information Management ,Clinical Records
Ensures the confidentiality, security and integrity of information of the medical record is maintained
Complies with HIPPA regulations
Retains documents and records according to state and federal requirements
10. Financial
Reviews and analyzes Monthly Operating Reports - uses the data for informed decisions
Contributes to annual operating budget development
Performs cost benefit analysis
Oversees management of accounts payable, receivable and collections
Assists in identifying budget items necessary for successful marketing
11. Materials Management
Oversees acquisition of medical supplies, drugs and equipment
Promotes cost effectiveness and implements procedures to control waste
Monitors case cost
Evaluates physician requests and trends
Develops acceptable inventory control process
12. Letters of agreement
Reviews and maintains all ancillary service contracts
Evaluates cost and performance and makes changes as necessary
13. Professional Accountability
Ability to work well with others
Ability to lead and implement change
Serves as a liaison between physicians, staff and AmSurg
Attends and participates in quarterly Board meetings
14. Licensure and Credentialing
Maintains Medicare coverage by complying with state and federal ASC regulations
Maintains Ancillary contracts (e.g., pharmaceutical services, hospital transfer agreement) as conditions of coverage
Credentials physicians and allied health practitioners (e.g., peer review, appointment, verification of credentials)
Reappoints physicians and allied health practitioners every 2 years
Maintains current list of approved center procedure
Requirements
Education and Experience Required:
Must be a registered nurse with an administrative background in a clinical setting. 3-5 years management experience required.
