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For your reference, we have included the original job posting below.
Program Specalist: eCommerce and Client Management All-In-One!
Job Number:
22963002
Company Name:
LivePerson
Job Location:
New York, NY US
Job Categories:
Information Technology Marketing & Advertising
Program Specalist: eCommerce and Client Management All-In-One!
For the professional at a career crossroads trying to determine whether to pursue a technical opportunity or a client relationship management opportunity, LivePerson wants you to merge your passion for both as our next Program Lead for our Small Business Group. In this "soup-to-nuts" role, you will be solely responsible for and take ownership of engagements with LivePersons small business clients--taking them from pre-sales to the gathering of requirements; through design and development; into deployment; and all the way to launch, optimization, and QA. You will be the main point of contact for our small business clients looking to have the same benefit of real-time assistance that our enterprise clients do. This role is tailored for the hungry, driven candidate who seeks to bring program management to their resume within the next couple of years by showcasing strong client communication skills and technical expertise.
LivePerson is a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice. Connecting businesses and experts with consumers seeking help on the Web, our hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePersons intelligent technology helps millions of people succeed online; more than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel. LivePerson is headquartered in New York City.
Based in the LivePerson corporate headquarters in New York City, your main mission will be to manage the engagements of our small business client companies ensuring that they are taken care of and delivered the best solution to grow their business. This will require top-notch professionalism and communication skills as you become the main LivePerson point of contact after the contract is signed. Unique to this role will be the fact that you not only gather the requirements from your clients but you will also utilize your program design and hands-on web development (HTML and JavaScript) expertise to develop the solution. Technical hands-on experience with HTML, JavaScript, and/or Object Oriented programming is required in your candidacy. For the candidate knocking at the career door with web page design and eCommerce platform utilization experience, you are certain to find your candidacy at the front of the line in this highly sought after opportunity. If you are seeking a role that will spotlight your top-notch technical experience and build on your communication skills, client relationship management skills, ability to work independently as a member of a wicked-smart team, and release your inner analytical and tech development skills, then you must join the LivePerson team!
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